Privacy Policy

Ion Anthos Group Limited ("we", "us", or "Ion Anthos") is committed to protecting the privacy and security of your personal information. In this Privacy Policy, “you” and “your” means the individual providing Personal Information to us. 

This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and related services. Personal Information has the same meaning as in the Privacy Act 1993 (Act). In essence, it is information relating to an individual which can be used to identify that individual or which is linked to an identified individual.

By accessing our website, blog, membership site or any relevant online platform as well as our services, you agree to the terms of this Privacy Policy. This Privacy Policy will be reviewed from time to time to take into account new laws and technology, changes to our operations and practices and the changing business environment. The most current version of this Privacy Policy is located on this website.

Information We Collect

In general, the Personal Information we collect and hold includes (but is not limited to): your name, phone number, email address and payment information as well as information relevant to your business, the content of all communications, any information which assists us to provide you our services and any other information you voluntarily provide. We also collect other Personal Information from you as set out in the Marketing Communications section below.

We may collect and process the following categories of personal information about you: Information you provide online or over the phone: When you visit our website, blog, membership sites, interact with any of our marketing communication or when you use our services.

Automatically Collected Information Website:

When you interact with our website, we may automatically collect certain information about your device and usage patterns. We may use cookies on our website. A cookie is a small data file stored on a device with a web browser (eg computer or ipad). It can contain information that may include IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. 

Most browsers allow you to disable or reject the use of cookies. If you disable or reject the use of cookies some functionality on this website may not be available or it may take longer to use that functionality.

Social Media:

We also use social media services like Linkedin, Instagram, Twitter, Google + and Facebook. These services may be linked to this website through the use of social media buttons. Your use of these third party services is entirely optional. We may make use of any information that you make public when you use any such third party services for the purposes of our business.

If you access any of our online platforms outside of New Zealand, you agree that any Personal Information you provide us is subject to this Privacy Policy and the Privacy Act. This Privacy Policy will also apply where we tell you it applies when collecting Personal Information (for example in a face to face situation).

Third-Parties:

Your Personal Information may also be collected from third parties we work with to provide you with the service you authorised, or as otherwise permitted by the New Zealand Privacy Act 1993 (Privacy Act). These include but are not limited to our Independent Contractors, Business and Affiliate Partners. Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit. We may also use third party booking and payment services provided by third parties necessary to provide you with our services. All third party services are governed by the privacy policies and/or practices of the third party service providers, for which we are not responsible. If you do not want to provide Personal Information to any of those third parties, or make information publicly available, you should inform us immediately.

Affiliate Links:

Our website may contain affiliate links, which means that we may earn a commission if you click on a link and make a purchase from the affiliated site. These affiliate partnerships do not influence our content, reviews, or recommendations. The use of affiliate links helps support the maintenance of our website and the services we provide. When you click on an affiliate link, a cookie may be placed on your device to track the source of your purchase and ensure that we receive the appropriate commission. This does not result in any additional cost to you.

Please note that we are not responsible for the privacy practices or content of the websites linked through our affiliate links. We encourage you to review the privacy policies of these third-party websites before providing any personal information. If you prefer not to have cookies associated with your clicks on affiliate links, you can adjust your browser settings to disable cookies. However, this may affect your overall browsing experience and interactions with our website

Where Personal Information is not Provided:

If you do not provide the Personal Information that this website asks you to provide, or the information is incorrect, we may not be able to provide the requested services to you. Where you use the contact or enquiry function, if the requested information is not provided we may not be able to address your message or answer your enquiry.

How We Use Your Information

We use your personal information for the following purposes:

To conduct our business, which may include reviewing, analysing and improving our own processes.

To provide you with the services you have requested, to facilitate payment of such services, and to identify you when we provide those services.

To communicate with you regarding our services, promotions, and updates which includes responding to any message or enquiry you send us and identifying you when you want to communicate with us.

To analyse website usage and trends to enhance user experience.

To comply with all legal obligations and proceedings of any kind between you and us, to resolve disputes and any other person with respect to our business.

For any other purpose you have consented to.

We may use and disclose your Personal Information for any of these purposes, in any circumstances authorised by the Privacy Act, or in any other manner with your consent. Where you provide your email address to us, you agree that we may contact you using that email address for any of the above purposes.

Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

With service providers who assist us in operating our business and providing services to you (e.g., payment processors, hosting providers). They will handle your Personal Information in accordance with their privacy policy.

We may also collect your Personal Information from these third parties as part of managing the provision of those services.

We may also disclose your Personal Information to third party providers we use to assist us with marketing communications as set out in the section below on Marketing communications.

In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not otherwise share your Personal Information without your consent, except where permitted by the Privacy Act, unless we believe it is necessary:

To enforce the terms and conditions of this website, or where it is legally required to do so.

For us or other authorised agencies (including credit card and EFTPOS facility providers) to detect, investigate, prevent or address fraud, security or technical issues.

To protect our property, legal rights, or that of others.

For the purposes of carrying out the matters noted in the section below on ‘Your Rights’.

Marketing Communications

We collect, use and disclose your Personal Information only where we have a legal basis to do so, including where you have provided your consent in accordance with the relevant law, and where it is necessary for the purposes of our legitimate interests of conducting our business. Our legitimate business interests include managing and analysing our customer data, understanding your interaction with our marketing communications, and reviewing our own processes with the aim of improving our services, website and marketing efforts, including our online marketing efforts.

We use third parties to assist us to send you our marketing communications. We provide those third parties with your name and relevant contact information, such as email and telephone number. Such third parties may be offshore, including in the United States. Some countries where such third party service providers are based may not have privacy laws as comprehensive as in your country of residence, and for EU residents, may not have an adequacy decision by the European Commission.

Where marketing communications are sent by electronic means that third party will collect information about your interaction with the communication and may collect information about your activity on our website. This information includes whether you opened the email, the links you clicked on, the web pages viewed and the dates and times of such access and activity. Information about the device used to access the marketing communication may also be collected. The third party provides this information to us for the various purposes outlined in this Privacy Policy.

We will retain such information for the duration of your relationship with us, as needed to provide you with our services (including marketing our services in line with our legitimate business interests), or to meet any legal obligations. We will not hold your Personal Information for longer than is reasonably required for the lawful purpose for which the information was collected.

Some of these third parties also use the information that we provide them and which is collected from your interaction with our marketing communications for their legitimate business interests, such as to provide, support and improve the services they provide and to undertake data analytics projects. We do not permit them to use your Personal Information to market their or any other person’s services to you.

We currently use GrooveFunnels and HubSpot to assist us in sending marketing communications. Please read their privacy policy to understand the ways in which they collect, hold, use and disclose such Personal Information. For EU residents, please also read the sections of their privacy policy addressing the collection of data from EU residents. If you do not agree with how they will handle your Personal Information then you will need to unsubscribe from receiving marketing communications from us.

You may unsubscribe from receiving marketing communications from us in accordance with the unsubscribe facility in any email sending you marketing communications or by contacting us in accordance with the Contact Us section below. We will not be able to provide marketing communications to you if you unsubscribe or do not agree to our use of third parties to assist us with our marketing communications. When you sign up to receive marketing communications from us, you agree that we may disclose your Personal Information to those third parties as set out above.

Your Rights

You have the right to access, correct, or delete your personal information. You can do so by contacting us as per the ‘Contact Us’ section below. You also have the right to withdraw consent for processing your information, although this may affect your ability to use certain services. Except as otherwise stated in this Privacy Policy, your Personal Information is collected and held by us. Our address is set out in the Contact Us section below.

We also use other third-party service providers to facilitate your payment and provide services to you. In general, these third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We may transfer Personal Information to other third parties to perform services on our behalf, to process the information for us or hold it on our behalf. These third parties may be offshore, but we will not authorise them to use such information for their own purposes.

Security

We are committed to ensuring the security of your personal information, as required by the Privacy Act. We employ reasonable physical, technical, and administrative safeguards to protect your data from unauthorised access, disclosure, alteration, and destruction. 

We do this by, for example, use of passwords and restricted access to electronic records. Our personnel are required to respect the privacy of your Personal Information. Where we no longer require your Personal Information for a permitted purpose under the Privacy Act, or you have withdrawn your consent to use your Personal Information, we will take reasonable steps to delete it.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please do not hesitate to contact us as per below. You have the ability to seek access to your Personal Information and to ask for it to be corrected if you think it is wrong. Subject to the exceptions set out in the Privacy Act, you may seek access to, or seek the correction of, the Personal Information which we hold about you by contacting us as follows:

Email: [email protected]

Address: Browns Bay, Auckland 0630

Telephone: +64 22 165 6256

If you contact us, we will require you to verify your identity and specify what Personal Information you require access to. If a dispute were to arise between us and we cannot resolve this with you, then you may contact the Office of the Privacy Commissioner. For EU residents where the General Data Protection Regulation (GDPR) applies, you have the right to restrict processing, or to object to processing and data portability as set out in the GDPR. You may also lodge a complaint with a supervisory authority.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website. Your continued use of our website and services after any changes indicates your acceptance of the revised Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of New Zealand.